Shipping and Handling.
For Shipping and Handling within Australia, we currently have a flat rate $4.00 for orders of $20.00 and below, and a flat rate of $6.95 for everything above, a bargain price!
For Shipping and Handling to USA and Canada, we have a flat rate of only $9.95!
For other countries, please contact us via email and we will be only too happy to assist you with the lowest possible cost for your country.
As all of our jewellery is designed and created in Adelaide, South Australia, we allow 5 business days (after payment is received) for “Handling and Creating” time, and 3 business days shipping time within Australia. International shipping times may vary depending on the country, also Handling and Creating time may take longer for large orders, or if an item is out of stock and parts need to be re-ordered. Please contact us with any concerns regarding this.
If you have a special event coming up, like a wedding or formal occasion, please let us know and we will do our best to accommodate you if you need something in a hurry. For bridal parties, please allow 2 months before your big day, so we can insure we have enough components for larger orders.
Please note that we do not accept returns for change of mind. We are positive that you will enjoy your etta lily purchase.
If your product arrives damaged, please post it back to us with a detailed explanation of the fault, and we will be more than happy to repair or replace the item at no charge.